Privacy Policy

Last updated: June 2024

Plural Digital Agency is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information:

• Personal identification information (name, contact details)
• Event details (dates, venues, service preferences)
• Media files (photos, videos, project deliverables)
• Payment and billing information
• Website usage data (through cookies and analytics)

2. How We Use Your Information

Your information is used to:

• Provide photography and videography services
• Coordinate event and session bookings
• Deliver completed media projects
• Comply with legal and regulatory requirements
• Improve our services and website

3. Information Sharing

We may share your information with:

• Team members and contractors involved in your project
• Third-party service providers who assist in our operations
• Regulatory authorities when required by law
• Partners with your explicit consent

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your information, including:

• Secure cloud storage solutions
• Encryption of sensitive data
• Limited access to client data
• Regular reviews of security practices

5. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your information, subject to legal requirements

6. Retention of Information

We retain your personal information only as long as necessary to:

• Fulfill service agreements
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

7. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a revised "last updated" date.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

Plural Digital Agency
50 Mooregate Crescent
Kitchener, ON N2M 5G6, Canada
Phone: (647) 568-6292
Email: [email protected]